“Attention to detail is invaluable to our order fulfillment operation. Our program required significant reduction in customer response times and increase in capacity to convert sales. Rapid Response executed flawlessly, on time and within budget. We are delighted with their results, especially 15% gain in sales per call within six month period."
P. Pau - CEO

Relationship Since: October 2004
Industry: Online IT Equipment Retailer
Location: London, UK

“When Rapid Response first contacted us, I’ll admit that I was skeptical about how outsourcing could work for our needs. My skepticism gave way to delight however as the work progressed and my invoice management and sales follow-ups were managed in record time. The key part of the equation was their local project management and combined with their attention to detail and fast turnaround time, the results were fantastic. They also showed an enthusiasm for new tools and techniques. I would not hesitate to recommend Rapid Response to anyone who needs back-office support done fast, professionally and within a budget”.
J. Newman – Director Finance

Relationship Since: July, 2004
Industry: Importer / Distributor, Food & Beverages
Location: London, UK